Receptionist / Administrative Assistant

The Burchfield Group, Inc. (Burchfield) is a benefit consulting firm dedicated to helping its wide range of clients creatively manage their prescription drug benefit.  To realize the full value of pharmacy benefit programs, Burchfield offers a complete set of services that work together to impact every aspect of a client’s program. From PBM proposal analysis and audits to on-going utilization review, this comprehensive approach combines advice, advocacy and action, along with meticulous follow-through. The power of integration is essential to providing our clients with the best results.

Burchfield is a nationally-recognized benefit consulting firm with clients across the country.  Our clients include large employers, union trust welfare/benefit funds, managed care organizations and other sponsors of pharmacy benefit programs.  Burchfield competes with the national large benefit consulting organizations and its success has led to significant growth over the past several years.  Burchfield professionals together represent over 300 years of pharmacy benefit industry expertise. Knowledge of the industry from the inside combined with financial acumen gives Burchfield a strong competitive advantage. 

More information on The Burchfield Group can be found at: www.burchfieldgroup.com

Responsibilities:

The Receptionist / Administrative Assistant position will perform duties supporting the Consulting Operations department with additional responsibilities as an Office Receptionist.  This position is an entry-level, full-time position, M – F, 8:00 am – 5:00 pm.   

Duties related to this position but not limited to:

·         Meet/greet visitors with a high level of professional energy and enthusiasm;

·         Receive and distribute all mail and deliveries; order and maintain inventory of office and lunchroom supplies;

·         Order food and beverages for meetings, ensuring delivery, set-up and clean-up as required;

·         Monitor general voicemail box;

·         Coordinate activities around annual Holiday Office Party and assist with coordination of holiday card and client gift activities at year-end; 

·         Facilities – follow through on all maintenance-related requests;

·         Complete expense reports as requested;

·         Arrange travel, airfare, hotel, car rental for business travelers;  

·         Makes independent decisions regarding planning, organizing and scheduling of their own work.  Recognizes gaps and opportunities in work and finds a resolution accordingly;

·         May work with highly sensitive and confidential information; exercises considerable amount of discretion and independent judgment;

·         Work with operations group to track, schedule and initiate standard client reports using Burchfield’s reporting systems; 

·         Work with Burchfield’s vendor partners to obtain client demographic information (e.g, number of employees eligible for benefits).  Maintain client information on behalf of Burchfield’s consultants using Burchfield’s administrative systems.

·         Support administrative needs surrounding Burchfield’s consulting engagements (e.g., vendor selection projects), and other related client consulting work;

·         Other duties as assigned.

Requirements:

·         Associates or Bachelor’s degree

·         1-3 years of reception and/or administrative support experience

·         Strong written and verbal communications skills

·         Organized; detail oriented

·         Customer service oriented

·         Self-motivated